Dapper Delivery Guarantee

The Dapper Delivery Guarantee is our commitment to ensuring your grooming essentials arrive exactly as they left our warehouse. We take pride in our packaging, but we know that once a package leaves Troy, Ohio, the journey can be unpredictable. By adding the Dapper Delivery Guarantee to your order, you are bypassing the headaches of traditional carrier claims. If your package is lost, damaged, or snatched by a porch pirate, we take full responsibility for the replacement. What’s Included: Lost in Transit: If tracking stops moving for more than 10 business days, we’ll ship a fresh order. Stolen Packages: If your tracking says "Delivered" but the box is nowhere to be found, we’ve got your back (conditions apply). Damaged Goods: If a bottle of EDP or a bar of soap arrives compromised, we’ll replace it—no questions asked (we'll just need a picture of the damage). How it Works: This is an optional, non-refundable service designed to expedite the replacement process. By keeping this protection active, you are guaranteed "Front-of-the-Line" fulfillment for any reshipments. Please note: Customers who opt-out of the Dapper Delivery Guarantee assume all responsibility for lost, stolen, or damaged packages. In the event of a replacement, the customer is responsible for the cost of the new shipping label.